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HVAC Service Agreement: What Should It Include?

Fast Air Repair
Mar 20, 2023

Obtain routine maintenance of the best quality by working with Fast Air Repair. Dunnellon, FL, residents should call our team today at 352-290-7968 and schedule an appointment! 


As a homeowner, actions exist for maintaining your heating and cooling system. For the best solutions, you want an HVAC maintenance plan where the right technicians can tune up and maintain your systems. This process starts with having an HVAC service agreement. 


This service agreement includes a list of actions HVAC technicians handle when maintaining your heating and cooling systems. In this blog, Dunnellon's heating and air conditioning experts share the essential elements a service contract should have. 


Why Are Regular Maintenance Sessions Important? 

Before deciding what an HVAC service agreement should have, homeowners may ask why an HVAC maintenance plan is crucial in the first place. These are important because of the following: 


Detect and Prevent Major Issues Early On

Homeowners often call an HVAC company when their AC unit or furnace starts making odd sounds or only blows cold or hot air. These problems indicate needing repairs, sometimes major ones. 


Regular tune-up sessions can catch problems early on and prevent them from escalating into huge expenses. 


Better Indoor Air Quality 

Your AC, furnace, or heat pump captures various pollutants like pet hair, pollen, or mold spores. After a while, these pollutants can wear down your system, forcing recirculating or even broken parts. 


Frequent maintenance can improve your system's ability to handle these pollutants, thus boosting your home's indoor air quality. 


Greater Energy-Efficiency and Performance

A well-tuned HVAC system directly translates into higher-quality performance and energy efficiency. Homeowners will see monthly energy savings and a system that performs more efficiently. You can also extend your system's lifespan, saving on replacements.


A Chance to Improve Your Maintenance Habits

Many homeowners like to take a proactive approach to maintain their systems. While you should leave many tune-up tasks to the professionals, you may handle tasks like changing your air filters. 


A technician can also advise you on the best time of day to run your AC unit or a new thermostat you should upgrade to. You can also ask your technician about specific problems or concerns. 


What an HVAC Service Agreement Should Have

An HVAC service agreement should have the following elements:


Priority Service Tasks

The tasks a technician performs may depend on your air conditioning or heating system's immediate needs. A typical HVAC service agreement should always include priority service tasks like:


  • Changing or cleaning your air filter, usually once a month or every three months
  • Inspecting your thermostat, ensuring it's working properly
  • Checking for any natural wear and tear on your system
  • Inspecting your wires for any frays
  • Lubricating HVAC components for more efficient operations
  • Inspecting and changing or topping off your refrigerant
  • Checking for any leaks or other damage, including in your system's ductwork 
  • Examining your system's fans
  • Inspecting every electrical connection


It's crucial to have these actions included in your HVAC maintenance plan. To improve your preventive maintenance plan, you may also want to include a stipulation that a technician informs you if they catch any problems that require further repairs. 


Scheduling System

Your HVAC service agreement should also include how many times a year a technician inspects your system. 

Most homeowners have a technician inspect their air conditioning system once a year and their heating system once a year (once before summer and again before winter). Business owners may want multiple service sessions a year, especially before busy seasons. 


You should also explore how a company's scheduling system works. Some companies offer automatic scheduling, while other HVAC teams prefer a customer to call and schedule a session. You should be on the same page with the HVAC company on how scheduling works. 


Payment Structures 

No one likes a surprise bill or receiving a bill that's much bigger than what they expected. Some contracts require a customer to pay an invoice in full, while other agreements provide financing plans, allowing the customer to divide the expenses into smaller monthly payments. Both options are fine, but you should be on the same page as your HVAC company. 


Ideally, an HVAC service should offer different financial options. Of course, no HVAC company should include hidden fees or obligations. You should also ensure you know the exact date your payments are due. 


Extra Perks 

Many homeowners decide to sign up for a regular preventative maintenance program due to extra perks. Examples of additional perks are: 


  • Regular discounts 
  • Shorter call-out times, including for emergencies
  • Rebates on any major HVAC installations or repairs


An HVAC service agreement doesn't necessarily need extra incentives to be a good deal. However, with so many companies offering extra perks, many service agreements come with them. 


How Do HVAC Service Agreements Benefit the Company? 

Companies design HVAC service agreements with the customer in mind, but these agreements provide plenty of value to the companies themselves: 


  • Greater profits. HVAC service contracts are another form of revenue that allows businesses to grow. Instead of waiting for a customer to call needing repairs, regular maintenance provides a consistent form of income. 
  • It makes it easier to create a schedule. With contracts in place, companies may already have HVAC maintenance sessions scheduled months in advance. For slow seasons, these sessions help keep a company afloat. 
  • Better customer relationships. Regularly servicing a customer's HVAC system means a company can build a long-lasting relationship. Customers are less likely to go elsewhere for repairs or installations if they're already working with a company.


For Top-Tier Service Agreements, Call Fast Air Repair Today 

Fast Air Repair proudly serves Dunnellon and its surrounding areas. We provide next-level quality care by providing the best HVAC service agreements possible. Whether your system is brand new or it has a few years under its belt, our team can upgrade its performance. 


Dunnellon, FL, homeowners can learn more about our HVAC service agreement and HVAC emergency services by calling our Fast Air Repair crew at 352-290-7968!

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